The Retail Challenge

Why Traditional Marketing Fails Modern Shoppers

Shoppers in Asia Pacific abandon eight in ten baskets, well above the global average (Dynamic Yield), and it’s rarely about price. It’s because marketing lacks relevance, or doesn’t reflect what customers are doing across channels. In-store teams can’t see online activity, and batch campaigns can’t respond in real time.

The result: lost revenue and declining loyalty.

How Knowesis Delivers

From Fragmented Data to Meaningful Moments in Milliseconds

AxiMAI ingests every interaction in real time, building a unified customer profile, and triggering optimal incentives before a shopper closes the app or leaves the store. Our dedicated professional services team ensures measurable results within weeks.

Three Key Retail Capabilities

Recognise and Reward Customer Patterns Instantly

Detect recurring behaviours such as “Tuesday gym visit = protein shake + fuel” and deliver the offer while the customer is still on-site.
2.4x more repeat purchases (Antavo)

Act on the 70% who abandon, before they leave

Customer drops an item → immediate “Complete now for free delivery” across app, SMS, and staff tablet.

14% higher click-through (SaleCycle)

One Profile, Every Channel, Zero Friction

Earn online, redeem in-store, receive bonus via WhatsApp – all reconciled in real time.

86% Churn Reduction (IDC)

Dedicated Professional Services

Enterprise-Grade Support From Day One

Every Knowesis deployment includes:

Transform Your Retail Performance

Key Knowesis Retail Features

Creative Generation

Generate dynamic, on-brand content for retail campaigns using natural language prompts, such as “Create a vibrant email for abandoned cart recovery with loyalty points.” Our Gen AI Creative Studio automates visuals, subject lines, and messages – reducing creative cycles and improving campaign relevance.

Campaign/Program Builder

Design multistage journeys with no-code tools, from routine detection to geo-fenced in-store triggers. Predictive optimization helps improve retention and accelerate repeat purchases.

Mobile SDK with In-App Banner/Push

Capture and act on mobile behaviors in real time via SDK integration, delivering geo-triggered banners or pushes for in-store navigation or cart reminders. This unifies app data with POS streams for hyper-personalized experiences, driving conversion lifts in omnichannel retail.

Email Capabilities

Email capabilities include prebuilt templates for common retail scenarios (welcome series, abandoned cart, post-purchase follow-up, loyalty rewards) and full HTML upload support. Marketers can customize templates or upload their own branded HTML directly into the platform, with dynamic personalization blocks (e.g., customer name, cart items, discount codes) pulled from the CDP. Built-in previews ensure consistent rendering across desktop and mobile clients before sending.

Contact us to explore how Knowesis can drive measurable growth for your business.