In a market where 71 percent of customers switch for better service, AxiM delivers instant, context-aware experiences across app, SMS, WhatsApp, USSD, email, RCS and Line to keep subscribers loyal and spending more.
APAC consumers demand instant relevance. Static SMS blasts and batch campaigns arrive too late. Operators lose ARPU when recharge reminders are generic and churn rises when upgrades feel irrelevant. In-store staff lack real-time visibility into digital behaviour.
AxiM ingests every network event, app interaction, recharge, and service touchpoint in real time. The platform processes 15 billion events daily across 250 million unified profiles, with architecture built to scale far beyond current volumes. It constructs a complete subscriber view and executes the optimal action in under 100 milliseconds, capturing opportunities before churn or recharge moments pass.
Every AxiMAI deployment includes:
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