Customer Service: +49 991 290 986 82

Introducing

AxiM loggo

Real-Time CDP & Campaign Management for Truly Personalized Engagement

Launching Early 2026 — AxiM is Knowesis’s next-generation platform that turns fragmented data into predictive, AI-powered personalisation that drives loyalty and revenue at enterprise scale.

Transactions processed daily in Asia Pacific
Certified by the CDP Institute (May 2025)

Hear from Our CEO

Our experts video png
home person with phone

Hear from Our CEO

Data Silos

How data works: Data lives in separate system with little or no connection.
Data Siloscustomer engagement

Unified Data Flow

How data works: All customer data streams into a single, real-time view.
Data flow customer engagement

Problem

Enterprises Are Losing Billions to Delays and Fragmented Data

In APAC's USD 330 billion internet economy (TELIN forecast), 70 percent of customers abandon interactions due to irrelevant timing, per McKinsey, while fragmented datasets hinder real-time action.

Traditional tools rely on overnight batch processing, missing critical moments such as cart abandonment and intraday customer behaviors. AxiM moves beyond these limitations, unifying data streams in milliseconds to power proactive, real-time engagement that legacy systems simply can’t match.
AxiM chart

AXIM

Knowesis's Evolution for the AI Engagement Era

After a year of focused development, AxiM redefines real-time CDP by combining generative AI and omni-channel intelligence with its most advanced capabilities, delivered through a modern refined user experience.

25% Higher early user retention

Driven by real-time event detection and timed incentives

86% Churn reduction

Through predictive risk segments and proactive interventions

30% Increase in ARPU

Powered by AI-driven bundling and cross-sell optimization

How It Works

AxiM Delivers Precise Personalization Across Every Customer Touchpoint

Engineered for enterprise environments, AxiM processes billions of transactions with sub-100 millisecond latency to enable real-time customer and contextual awareness, intelligent decisioning, and consistent engagement across channels.

Chart of axim_howitworks

Why Choose AxiM

The CDP Evolution Enterprises Need Now

AxiM delivers 1.8 times revenue growth through real-time AI.

AxiM vs. Traditional

Feature

Traditional CDPs

AxiM

Real-Time Processing
Batch or near-real-time (minutes to hours delay)

Sub-100ms latency, proven at 15B events/day

Data Sovereignty & Deployment
Cloud-only, vendor access to aggregated data
On-premises/hybrid, full client control with no vendor usage rights
Marketer Autonomy
Requires IT/dev for segments, journeys, triggers
Full no-code tools for segmentation, rules, and orchestration
Scale for High-Volume Environments
Struggles with telco-scale volumes without custom work
Built for 250M+ profiles, zero-downtime peaks (e.g., 185M subs live)
AI & Predictive Capabilities
Basic scoring or add-on ML, often batch
Built-in ML propensity models + optional GenAI for insights/content
Integration Flexibility
API connectors, but often lock-in or middleware needed
API-first, no-code CIM mappers, composable-ready without dependencies
Cost Predictability
Usage-based with potential overages

Predictable credit model, no surprise bills

FAQ

AxiM Launch FAQ

Answers to common questions about Knowesis’s next-generation Real-Time CDP.

What is AxiM?

Knowesis’s evolution of real-time CDP, unifying data for AI-driven engagement across channels – launching early 2026 after a year of development.
AxiM elevates the Knowesis Platform from a proven real-time CDP foundation into a next-generation customer engagement engine. It preserves the core strengths of reliability, telco-grade scale, and data control while expanding how brands design, orchestrate, and deliver contextual experiences across digital and offline touchpoints. The result is greater accessibility and flexibility for marketing teams without sacrificing performance.

AxiM introduces a refreshed user interface with intuitive navigation and drag-and-drop configuration, native support for WhatsApp, LINE, and email, enhanced in-app messaging via the mobile SDK, and built-in content management. It also includes GenAI modules for natural-language querying, automated performance summaries, and rapid generation of copy, emails, and images.

AxiM is designed for enterprises that require high-volume, real-time personalization with full data sovereignty. It suits organizations handling large customer bases, particularly in telecom, banking, and retail, where under 100ms latency, on-premises deployment, and no-code control are essential for compliance, scale, and marketer autonomy.

Contact our team to discuss your requirements and arrange a tailored demonstration. We will review your current environment, outline integration options, and provide a clear path to deployment. AxiM launches early 2026. Reach out today to begin the conversation.

Our Partners

See AxiM in Action