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Unitel Leverages Knowesis Sift Version 6 to Streamline Operations and Enhance Customer Experience

Unitel, Mongolia’s leading ICT provider, today announced its upgrade to Knowesis Sift Version 6. This strategic move will enable Unitel to deliver a more efficient, effective, and highly personalized customer experience.

Knowesis Sift Version 6 offers a suite of advanced features designed to accelerate go-to-market initiatives, with modernized streaming architecture, streamlined campaign and data integration, and real time actionable insights. The emphasis of this latest version is to enable clients to be Faster-to-market. Powered by A.I. model-assisted real-time scoring, and with a new UI/UX that is faster, simpler, and more intuitive, Unitel’s teams will be able to leverage the platform to launch and tune more personalized targeted contextual campaigns in the moment.

Knowesis, in partnership with Priority Dynamics, designed and automated contextual and personalized customer journey for segments of customer based on behavior, lifetime value and real-time context.

“We are excited to adopt Knowesis Sift Version 6,” said Mr. Jamiyansharav Dorjdagva, CEO at Unitel. “This upgrade aligns with our commitment to providing exceptional service to our customers. The new features will empower us to optimize our operations, improve campaign performance, and gain deeper insights into customer behavior.”

Key benefits of the Sift Version 6 upgrade include:

  1. Faster go-to-market: Streamlined workflows and intuitive tools enable Unitel to launch new campaigns and products more quickly.
  2. Modernized streaming architecture: Improved scalability and reliability ensure a seamless streaming experience for customers.
  3. Streamlined campaign and data integration: Seamless integration with existing systems simplifies data management and analysis.
  4. Powerful A.I. driven live insights: Real-time scoring and analytics provide valuable insights into customer behavior, enabling Unitel to make data-driven Next Best Offer decisions at scale.

The Knowesis Sift Version 6 upgrade also positions Unitel for future growth. The platform is third-party independent and deployment agnostic, ensuring flexibility and scalability as the company’s needs evolve. Scott Lyall, Knowesis CEO, commented “Building on our successful partnership since 2018, we are excited about the future of our partnership and the opportunities for growth with next-generation machine learning. For the next steps we look forward to enabling personalized bundled solutions with centralized A.I. assisted real-time decisioning at its heart”.

About Unitel
Unitel is Mongolia’s leading information communications technology (ICT) group and mobile phone network provider. Unitel also provides broadband subscription television services through Univision as well as IP TV services through LookTV. Our mission is clear: “We will define the advanced style of information technology that will be an integral part of everyone’s life.

About Priority Dynamics
Priority Dynamics is a team of data scientists that converge data and creativity to ebbab personalized and contextual customer journeys, holding on to key focus on monetizing customer engagement.

About Knowesis
Knowesis Pte Ltd has developed market leading real time interactive management software, which is installed in the portfolios of blue-chip customers in Australia, Asia, Central Asia and the Middle East, across a number of sectors including telecommunications, financial services and the retail sector. Knowesis software is a single decision point for all our customer data sources. The software ingests all types of contextual data in real time to transform and personalise the customer experience. One of our customers is processing over 15 billion records per day and will continue to scale. Knowesis offers cloud, hybrid and on-premises solutions. We are sector agnostic and our products scale with the customer’s business.

For further information please go to our website at www.knowesis.com or please contact us at sales@knowesis.com.